A web portal is a web-based platform that provides employees, customers and suppliers with a single access point to information. A web portal can be used to provide the user with personalized information such as employee training, safety manuals or a customer profile. A web portal can also be used to enhance the collaboration of information and improve the way employees, customers and suppliers interact with your business.
![](https://cloudnextltd.com/storage/service/web-portal-5d2adb14f00f4.jpg)
According to Techopedia, portal applications should meet a customer’s needs. For example, an online banking site provides a variety of current account(s) information and allows secure chat room, email or other messaging services to answer specific questions.
Below are the types of portals:
- Vertical Portal
- Horizontal Portal
- Marketplace portals
- Search portals
- Media Portals
- Access Portal
- Geographical Portals
Sources:
https://www.techopedia.com/definition/4327/portal-application
https://www.ques10.com/p/20419/enlist-and-explain-types-of-portals-with-an-exampl/
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